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Why remote workers need UCC more than ever

Keep productivity high with videoconferencing and collaboration tools

March 20, 2020

Why remote workers need UCC more than ever
For a remote workforce, unified communications and collaboration (UCC) tools are key to working seamlessly and professionally from any location. Whether they’re implemented on premises, in the cloud or in a hybrid configuration, UCC solutions offer increased productivity and efficiency, the ability to share and store knowledge, and a way to connect employees as effectively as possible—all critical capabilities for organizations to have as business conditions change daily around the globe. Here are a few of the tools your customers should consider incorporating into their workflow.
 
Videoconferencing
Videoconferencing has become more affordable and easier to implement over time. It can be used for collaboration as well as for board meetings, webinars, video content management and many other applications. In addition to enabling remote workers, videoconferencing reduces costs by decreasing the need for travel, and improves productivity by helping employees do more both inside and outside the office. What’s more, videoconferencing allows people to read their colleagues’ body language and gestures, which prevents misunderstandings due to miscommunication.  
 
Document sharing tools
Using these tools, remote workers can share and store documents electronically so that they are accessible to everyone working on the project at the same time. With employees and partners located around the globe, these tools enable project management like never before. No matter who’s working on the document, there’s only one master, eliminating the confusion of multiple versions. Employees can feel secure their changes will be seen and saved, and they won’t have to redo their work because someone else wanted to make comments or edits.

Remote work solutions
Employees value the benefits of working remotely and are often more productive as a result. By implementing collaboration tools and providing a simple, secure login, companies enable employees to connect to the office and work just as effectively as if they were there in person, while still enjoying the feeling of belonging to a team that shares their interests.
 
Social technologies
About 72 percent of companies use social technologies in various ways, one of which is to enhance communications, knowledge sharing, and overall collaboration in and across organizations. Analysts suggest that by implementing social technologies, businesses can raise the productivity of high-skill knowledge workers by 20 to 25 percent overall. Two-thirds of the value in implementing social technologies comes from an improvement in collaboration and communication within and across organizations.
 
As an example, the typical “interaction worker” spends around 28 percent of the workweek dealing with email and almost 20 percent trying to find internal information or finding colleagues who can help him or her with a task. When companies use social media internally, messages become a searchable record and can speed up collaboration by reducing the time employees spend looking for information.
 
Seamless collaboration leads to a higher level of productivity, efficiency, camaraderie, and knowledge sharing, and ultimately to a more effective business overall. Contact UCCinfo@ingrammicro.com to learn more about solutions that can help your customers’ remote workforces collaborate more effectively.