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Which Collaboration Solutions Partner Best With The Growing Open Office Trend?

April 22, 2017

Open source, or open office products have been on the market since the 1990’s and are becoming popular because the source code is available for anyone to improve or modify upon. The advent of this technology has the potential to change the telecom market significantly. Open source software PBX systems can be used for internal and service provider IP telephony; and can be hosted or on-premise as can the collaboration tools they can be used with. By utilizing Session Initiation Protocol (SIP) and other standard protocols instead of proprietary protocols, open source IP PBXs have been steadily advancing over time and more third-party integration options are becoming available. This makes open office products attractive as an alternative to other IP PBX solutions because of the cost savings, flexibility and unique features. A recent survey of IT professionals found that 70 percent of U.S. respondents concur that open source solutions allow them to control and modify code to address their business needs. So which third-party collaboration options work well with open office solutions? Some options are described below:

  • WebEx and GoToMeeting are two companies that offer cloud-based web conferencing options for open office telephony solutions.

  • Zimbra offers a both network- and premises-based solutions for enterprise grade social networking, email and document sharing for open solutions. Bloomfire and Igloo are other examples of companies that offer solutions for enterprise social media in the cloud.

  • Salesforce is a global provider of cloud-based sales force management and customer relationship management (CRM) solutions with a desktop or mobile client. An enterprise social application and an analytics module are also supported. Socialtext is an open source wiki that allows users to use private web pages to work together over the web.

  • Huddle is an online, scalable project management tool that allows users to share and store documents and access them from any device. Enterprise social media is supported in addition to integration with SharePoint. Jive Software offers a web-based solution that delivers social networking, community, collaboration and content management software that can be used with open source telephony.

  • eXo Web Collaboration Platform allows enterprises to implement capabilities like wikis, forums, calendars and document management, which are integrated around activity streams, social networking and workspaces for open source solutions. Users can also chat and initiate video calls. VMukti Web Conferencing delivers Real time Audio / Video conferencing, synchronized Presentation, Whiteboard, Desktop Sharing, Image Sharing, Co-Authoring, over the Internet or the Intranet and can be used in open source offices.

  • Open-Xchange is a cost-effective messaging and collaboration solution based on open source components. Zarafa is open source email and collaboration software with calendaring, tasks and contacts management, as well as mobile devices compatibility for open source telephony.

So, is open source collaboration the key to effective communication? There is no single product that exists that provides organizations with everything they may desire in a single solution. With that said commercial open source collaboration solutions help companies protect their investment and provide what is needed to fit their unique requirements. If a company is seeking better security and privacy, improved flexibility and greater control over their collaboration solution, they should consider open source.

Independent software vendors, VARS and hardware vendors often use open source frameworks, modules and libraries inside their proprietary, for-profit products and services. Customers are often willing to pay for the professional support, training and consulting that are commonly required with commercial software that comes with open source solutions.

Are there open source topics you would like to see discussed in this blog? Please comment below: