According to recent research, the unified communications and collaboration (UCC) market is expected to reach 96 billion dollars by the year 2023. Most of this increase is due to the soaring adoption of intelligent mobile devices, with smartphones principally generating the most growth, as well as providing the greatest increased mobile data traffic. Cloud-based UCC, also known as unified communications as a service (UCaaS), gives organizations the ability to increase revenue, reduce capital expenses, and manage systems, single or multiple, from one cloud-based management tool. UCaaS typically includes corporate telephony, enterprise messaging and presence technology, video conferencing, and Web-based meetings and may include enterprise social media tools and business process integration.
UCaaS technology provides flexibility and the ability to scale up and down easily and also offers high availability to prevent downtime. Benefits of UCaaS include cost-effectiveness, paying as needed or required, increased productivity, and secure connectivity of geographically dispersed locations and workers. One of the main drivers of UCaaS is Bring Your Own Device (BYOD), an application easily supported in the cloud.
BYOD allows for the connection of personal devices, including tablets, notebooks, PCs, and smartphones to an organization’s network, providing employees the ability to access the corporate network using their own devices. This results in several operational as well as financial benefits. Recent statistics show that the global BYOD market is expected to grow past $365 billion by 2023.
The Advantages of BYOD
The advantages of BYOD include making it easier for workers to accomplish their tasks, using simple, cloud-based mobile applications that allow them to work just about anywhere at any time without having to save files to flash drives or email documents from one account to another. Users can also update BYOD smartphones and tablet software more easily than with conventional corporate technology, which means their devices are typically more current. Workers usually have a bigger stake in their own devices and are able to customize them to meet their own needs, providing flexibility that often allows them to put in more hours each week, regardless of location or time of day. In addition, BYOD can save organizations money, not only on the devices themselves, but also on training, voice, and data services and associated expenses.
Supported by UCaaS
UCaaS vendors are steadily building infrastructure to support BYOD devices at the corporate level by incorporating applications like enterprise social media and security policies, many leading toward managed mobility services (MMS). This method of cloud-based outsourcing is another way that vendors are helping organizations oversee the complicated task of managing BYOD devices. Because MMS takes the place of an in-house mobile device management solution and its expensive, skilled manpower requirements, MMS can offer a fast ROI for customers.
The growing trend of BYOD adds to the popularity of UCaaS in the enterprise marketplace. Smart devices are replacing conventional desktop computers as the fundamental method of business communication. Mobile devices now support UCaaS and enable employees to be connected anytime, from anywhere. Workers no longer require a connection to their desktop but can now work on the go. Enterprises are no longer so often favoring on-premises UC and are looking toward UCaaS solutions to strengthen their BYOD policies. Companies are realizing the demands of employee mobility and are allowing them to turn their everyday phones into work devices that have access to desktop applications that improve productivity and save costs.
Is your company finding that customers are looking more toward UCaaS solutions as a partner to their BYOD policies? Please comment below.