The benefits of telecommuting for businesses are clear: increased employee productivity, reduced costs, and improved flexibility are among the many. In fact, according to a recent study, 91 percent of remote workers believe they “get more work done when working remotely,” compared to only nine percent who feel they don’t. Engagement is the key - On the other hand, one of the major disadvantages of telecommuting is that remote workers miss out on daily interactions in the office with fellow employees, resulting in them feeling isolated and disconnected from the team and the company in general. So how can companies help their remote workers feel empowered and feel like an integral part of the team, even though they’re not physically co-located? Value-added resellers (VARs) should tell their clients that video conferencing is the answer and should explain some of the ways it can impact a company’s remote workers and their managers in virtual-office scenarios, including the following four items:
1. Management Accessibility
Driving SMB UCC adoption is the desire to enhance collaboration, especially among remote and mobile workers and increase productivity; UCC achieves both. UCC supports collaboration by allowing employees to work anywhere with the devices they prefer, including mobile tools and softphones, and still stay connected to each other. In fact, through the use of presence, a status display, employees know when a colleague is available for a call or a video conference or to chat in order to resolve business issues.
2. Team-Building and Unification
UCC also boosts productivity in a variety of ways. Whether the UCC solution is implemented on premises, in the cloud, or in some combination of both, SMBs can use any of a host of collaboration tools, including email, instant messaging, Web and video conferencing, and fax. Users can save time using a single, simple user interface as opposed to checking multiple interfaces in order to get messages. In addition, the built-in unified messaging capabilities of UCC allow for seamless connectivity between different modes of communication. As an example, unified messaging can send a voice message to a user’s universal inbox so that he or she can either play the message directly from the email message, play an audio file attached to the email message, or read a transcribed text of the message sent in the body of the email. In order to further improve productivity, any of these message types can be easily forwarded to other users, freeing up time for other tasks.
3. Cultural Bonding
UCC can be easily integrated with other SMB tools like knowledge bases and social media sessions. This allows workers to share files and documents stored on these sites and simplifies the task of finding information by enabling convenient search mechanisms. UCC can be used with cloud-based Web and video conferencing so that SMBs do not have to make major investments in equipment but can still have access to collaboration tools that improve productivity, both internally and across the globe.
4. Hiring Advantages
Many SMBs have been adopting cloud-based applications in order to improve business continuity and help realize business objectives in a timely manner. The growing adoption of cloud-based services is based on reductions in capital outlays; there are no up-front costs, features can be adopted or turned off as needed, and expenses can be billed as operating expenses for accounting purposes. In the end, SMBs will realize significant cost savings.
VARs that have a sense of how to improve teamwork can work with their clients to determine which collaboration tools might work the best in their organization. The customers will become more effective and profitable, as will the VAR.
Does your company work with businesses that need help improving their teamwork and team management? Do you think video conferencing is a good solution for building teams? Please comment below.