Let’s say you’ve got your valuable business data locked away in a virtual Fort Knox of cyber security. No intruder is going to break through your intricate layers of padlocks, steel bars and lasers, right? Well, technically, you’re right. Intruders won’t break in. They’ll walk right in. Because an employee gave them the password or key.
Increasingly, threat actors aren’t exploiting technical vulnerabilities; they’re exploiting human ones. Hackers have learned to use our human desire to be helpful—especially in a business context—against us, like clicking an ordinary-looking link your boss or a customer emailed you. It’s an innocent action that can be easily exploited by someone with access to the right information or credentials. That’s why hackers today aren’t sequestered on the dark web. They spend their time on social media networks like LinkedIn, Facebook and Instagram to glean personal information they can use to make their phishing attacks appear more credible to their targets.
Lack of employee security awareness is a costly, yet preventable, problem.
According to the Verizon 2021 Data Breach Investigations Report
, 85% of breaches involved a human element. More specifically, phishing comprised 36% of breaches, up from 25% last year (a trend only expected to continue). The damage can be financial or reputational, causing a loss of customer trust that can take months or years to regain.The good news? There’s a solution that doesn’t require deleting your social media and living in the woods.
How to train the biggest vulnerability: our brain.
Given the vulnerability is human and not technical, security awareness training for your employees and customers is more important than ever. Proof Point
offer state-of-the-art security awareness training solutions that combines best-practice instructional content with customizable phishing attack simulations. Think of it as target practice that helps your employees get better at discerning honest emails from phishy ones so they can be an active part of your company’s defense.
The more vigilant your employees, the more protected your company’s data.
As employees get better at recognizing email phishing attacks through training and testing, you can continually raise the difficulty level of the simulations and track their performance over time. This process works best with positive reinforcement rather than punishing employees who make a mistake. After all, we’re only human, so people are never going to be infallible against every single phishing attack. But with the right tools, training and culture, we can stop employees from falling prey to phishing attacks hook, line and sinker. Their vigilance is the main line of defense to protect companies from costly breaches, so security awareness training is a defense well worth investing in.
Get your 2 steps in.
Along with security awareness training, utilizing 2-step verification methods can also help ensure the person you’re communicating with is who they’re supposed to be and not a Nigerian prince. Policies like asking a customer to recite the code you send to their mobile device or requiring voice confirmation are simple policy shifts you can implement to maximize your security posture.
Your security awareness training solution experts
Our expertise and partnerships can provide you with all the tools, training and technology you need to raise security awareness and keep your data—and your customers’ data—secure. Learn more about how the security awareness solutions we offer can be a critical tool in combatting some of the most prevalent security issues facing businesses and remote workforces today.