A physical security checklist is a relatively simple tool, but it can be a very effective way to ensure your customers receive the level of protection they need. Developing a useful, relevant checklist can help guide your initial visits with a new customer, positioning you for a successful project overall.
As a value-added reseller, you will most likely work with customers from a range of different industries. Each may have very different goals, facilities, security challenges, and legacy technologies. So you’ll need a physical security checklist that is broad enough to account for different types of customers but also specific enough to really delve into each site.
With that goal in mind, here are four secrets to creating successful physical security checklists:
1. Start small
First, create a basic physical security inspection checklist that encompasses the most important physical security features for most facilities. These typically include:
- Security of doors, gates, and other access points
- Use of video surveillance, both inside and outside
- Presence and effectiveness of lighting
- Potential obstructions created by landscaping or building design
- Use of security guards
- Visitor management policies
- Communication methods
For each new customer, use this as a physical security checklist template to get a sense of their current physical security set-up. After this initial audit, you can drill down on any security concerns that are unique to their industry or facility.
2. Go digital
To make your checklist as flexible as possible, consider digitizing it. You can easily build a basic checklist in Word or Excel, which allows you to easily update it at any time. And if your company has tablets or smartphones, you can easily take your checklist with you to every customer site.
3. Drill down for each vertical
If you work with customers in a variety of verticals, you’ll want to cater your checklist to each industry. This will help you ensure that you’re not missing any of the important physical security features that are unique to a given market.
For example, let’s say you work with both education and retail customers. In your education checklist, you may want to add items such as access control for dorms, campus-wide emergency communication, and special-event security. For retail, your list may include surveillance of customer and employee areas, integration with point-of-sale systems, and after-hours access-control capabilities.
4. Keep your checklists dynamic
A physical security checklist should be an ever-evolving document. New technologies are released every year, and your customers will likely encounter different risks as time goes on. In many cases, your clients’ businesses will evolve, as they add employees, expand to larger facilities, or adopt new systems and protocols.
Be sure to revisit your checklists on a regular basis to account for any changes to your business or to the customers you serve. Because physical security is such a rapidly changing field of technology, an annual audit of your checklists would be best.
Do you currently have a physical security checklist that you use to guide a new project? Do you think developing one would help you start on the right page? Use these tips to create physical security best practices checklist.