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Customer Service

Providing post-sales support

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Learn what we can do for you

We’re here to help—from lost shipments to defective products—our customer service representatives are ready to address your needs. Ingram Micro is dedicated to serving our partners through every phase of the sales lifecycle, including post-sales issues. Our customer service team solves issues quickly and effectively so that you can focus on growing your business.

We fix post-sales issues

Lost or damaged shipments
​Billing and shipping errors
Stock balancing
Defective product replacement

Things to know

You must obtain an RMA (returned merchandise authorization) number prior to returning product. RMA numbers are only valid for 20 days from issuance.

Contact us
Email customer service
9 a.m. to 6 p.m., Eastern time

Call us
(800) 274-4800
11 a.m. to 4 p.m., Eastern time


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Ready for you

We're here to answer your questions and provide you with the information you need to take the next steps.