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Smart wireless charging stations

New revenue opportunities for your customers, greater convenience for theirs

June 17, 2019

Whether it’s a hotel, a convention center or an office, people are always looking for places to charge their smartphones. IoT technology is solving that problem. Smart wireless charging solutions from vendors like Chargifi now offer smartphone users convenient access to power—eliminating the need for cables and power adapters.

The more prevalent smart charging stations become, the more consumers are demanding them—hotel guests, restaurant customers, stadium goers and even office employees all want this convenience when they’re away from home. A recent survey conducted by the Wireless Power Consortium (WPC) found that 70% of consumers said they visited a public venue specifically for access to wireless charging stations.

Besides convenience, new revenue opportunities
For hotels, restaurants, and sports and entertainment venues, having these stations readily available boost customer traffic and satisfaction, increase food and beverage sales (since people stay longer), and reduce unsightly wire clutter and the congregation of people near power outlets. When used in office facilities, they boost productivity, ensuring that employees are always powered up and connected wherever they’re working.

Smart wireless charging stations can be seamlessly integrated into any room setting. They can even be branded to showcase the value-added service the hotel, restaurant or entertainment venue is providing to the customer.

In addition, when the devices are connected to apps or cloud software, they can collect behavioral and user data that can yield invaluable insights businesses can use to improve operations and customer service.

How smart wireless charging stations operate
The wireless charging pad uses electromagnetic induction (also known as “inductive coupling”) to transfer energy to the smart device. A cloud-connected IoT-driven management platform continuously monitors the individual charging stations and performs diagnostic scanning and reporting to prevent technical problems that could impede service.
 
The pros and cons of wireless charging
Wireless charging takes 30 to 80% longer than using a cable—and the user can’t pick up the phone and use the phone while it’s being charged. The device needs to remain on the station pad at all times.
 
The user also needs to continuously keep track of the smartphone while it’s charging because someone else could easily take off with it. And of course, the ability of the smart charger to generate and transfer data about the user raises privacy issues.
 
Still, the advantage of convenience and clutter-free charging far outweigh any disadvantages.
 
To learn more about smart wireless charging solutions, visit https://iot.ingrammicro.com/marketplace/solutions. And if you’d like to learn how your hospitality or enterprise customers can start implementing it now, reach out to the IoT experts at Ingram Micro.