One of the biggest perks of SNTC is gaining 24/7 access to Cisco support services on all covered devices. TAC support includes: training, case studies and more around the clock. It also means your customers’ network devices can be replaced as needed with options of:
- Next business day
- Four-hour turnaround
- Two-hour turnaround
TAC support also provides access to:
- A web-based support community
- Automatic software updates
- Continuous diagnostic updates with immediate alerts on enabled devices
The Cisco TAC team comprises 7,000 engineers and 6,900 certified specialists holding 24,000 certifications. It’s no wonder why J.D. Power & Associates has awarded Cisco Services for technical support excellence for 10 consecutive years. Click the link below to learn more.
WATCH TAC VIDEO