According to a major research study conducted by IDC, support for mobile printing is simply not keeping pace with the adoption of smart devices in the workplace. The IDC study found that only 56% of mobile users are satisfied with their Wi-Fi printing capabilities. A surprising 35% of smartphone users and 34% of tablet users reported not being able to print satisfactorily from their mobile devices. They also said the amount of documents they’ll want to print from their phones or tablets in the future will likely continue to increase.
The IDC research had other significant findings. Most notable was that mobile device users make widespread use of the camera on their devices to capture a broad range of business documents—and they want to print these documents from the same devices they’re using to capture them.
The increasing demand for mobile printing
According to other IDC research, mobile workers accounted for 37% of the total workforce in 2015, and they printed approximately 2 billion pages from their mobile devices that year. By 2020, the number of pages printed via smartphones and tablets is expected to increase to 10 billion.
To keep their employees from joining the frustrated masses cited at the beginning of this article, it’s time to get all your customers up to speed on secure mobile printing. For starters, any printer or MFP device they purchase from now on should be optimized for Wi-Fi printing and have the latest security features built-in. HP, Canon, Xerox and other leading printer manufacturers now offer innovative technology that facilities secure mobile printing.
Your customers should make sure that any mobile print solution they choose should work with Android and iOS operating systems to accommodate a variety of smartphones and tablets. It should also be printer-agnostic so it can accommodate a broad range of printing devices. In addition, the ability to print a variety of file formats besides Word documents and PDFs (JPEGs, TIFFs and PNGs) is critical. And, of course, security features like authentication capabilities are a must today—when every business needs to be concerned about data breaches and other cyberthreats.
With BYOD the rule rather than the exception in today’s workplace, mobile printing is no longer a luxury. It’s a necessity. And you can help make the transition easy for your customers. Contact Jan.Burgess@ingrammicro.com for more information.