Today, updates and security are no longer concerns and Android has quickly become a go-to platform for retail and restaurant solutions. What the industry realized is that Android OS versions are stable enough to not have to upgrade continually—if a new OS version comes out, it can be evaluated for compatibility and skipped over if necessary.
On the security side, Google’s introduction of Android for Work brought additional enterprise-grade security features to devices used in commercial settings. Android for Work also includes productivity tools and the ability to perform some remote management of devices.
There are, of course, additional reasons why we’re seeing an increase in Android adoption:
- App developers have flocked to Android due to the ease of coding on the platform. Also, being the most popular OS in the world means that developers have a wide potential customer base for their apps.
- Being an open source platform helps keep costs low. There are no built-in licensing fees, and support is less expensive than with some proprietary operating systems.
- Android is an OS that’s natively optimized for touch.
- Being the most popular OS in the world means that many users are already familiar with the OS, making training on the platform faster and easier.
Truly, Android is a reliable and sound choice for any tablet-based POS deployment you have. However, as with any mobile solution, there are some important considerations:
- Having the largest user base means Android gets more attention from malware creators. As such, you’ll want to install malware protection.
- Good networking hygiene is important, keeping the tablets on a wireless segment apart from guests and any other important data.
- A good tablet implementation will incorporate workflow changes at the user level. For example, a retailer or restaurant will want to evaluate how its employees can leverage tablets to improve the customer experience and gain efficiencies.
Tablets can provide a transformative experience for your customers. By taking all the above into account, you can ensure that your first—or next—tablet POS install meets the needs of your customers at the right price.