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Key injection: what it is and why you should care

May 11, 2020

Key injection: what it is and why you should care
Combining next-generation technologies to create cutting-edge point of sale (POS) solutions takes expertise and time. When it comes to the payment portion of POS solutions, it’s not uncommon to feel overwhelmed at the options and seemingly foreign language of payment systems. Luckily, you don’t have to know it all.

Working with Ingram Micro gives solution providers a partner who continually invests in the people, knowledge and technologies to stay ahead of the competition. One great example of this can be seen with Ingram Micro’s key injection service.

Back in 2015, Ingram Micro passed the electronic payment industry’s PCI PIN Security requirements and Accredited Standards Committee's TR-39 audit, gaining the ability to provide key injection services in-house at its secure facility.

Key injection 101
Not familiar with key injection? Here are some quick details to get you up to speed:
  • Just like your computer is essentially ineffective without software, credit card terminals won’t function without the installation—or injection—of encryption keys specific to the payment processing company being used to handle electronic transactions.
  • With the heightened security surrounding payments, it should be no surprise that key injection can only be performed by designated encryption support organizations (ESOs).
  • To receive ESO status, an organization must meet extremely strict guidelines and follow best practices related to physical, network and data security. Only those who implement and adhere to these standards are certified.
  • ESOs handle encryption, key management and key protection.
  • Meeting the requirements of the standard and becoming an ESO is complex and takes a considerable amount of skill, expertise and financial investment.
How Ingram Micro and key injection work for you
One of the obvious benefits to working with Ingram Micro is the ability to fulfill an entire solution from a single source. This includes key injection of the payment terminals. Since payment terminals and their configuration are an often-overlooked piece of a solution, relying on Ingram Micro’s key injection service is an easy way to ensure that payment devices work out of the box when they arrive to you or your customer.

Key injection has some obvious benefits, but only if your preferred payment providers and terminal manufacturers are supported. Some companies say they offer key injection, but are only certified to perform injections for a single payment provider or terminal manufacturer. Ingram Micro gives you the solution flexibility you need in today’s dynamic marketplace, with key injection available for all the major processors. In fact, Ingram Micro currently has more than 600 encryption keys in its library and is able to inject for a variety of ID Tech, Ingenico, MagTek, PAX and Verifone devices.

If you’re interested in streamlining the rollout of your payment systems or have any questions about the best point of sale solution for your customers, contact Angela Lawrence, Ingram Micro’s payments expert.