Tablet point of sale (POS) systems have become ubiquitous across retail POS. In fact, at a faster rate than many experts expected, tablet-based systems have replaced many larger, more expensive conventional POS systems.
Here are the seven trends driving the shift from conventional cash registers to tablet-based POS:
1. Lower Price
Tablet-based POS systems with supporting software are much less expensive to purchase and install than conventional POS systems. A case in point: Shannon Seip, owner of a Seattle-based café and cooking school, estimated that she saved $10,000 by choosing to run her POS using two iPads, rather than adopting a standard cash register-based solution.
2. Ease of Adoption
People already know how to operate tablets, be they iOs, Android, or Windows-based. But cash registers and their related POS systems? These can often require a substantial learning curve for both employees and retail managers. Unfortunately, in today’s high-pressure retail settings time is precious, and the chances of time being set aside for intensive training instead of selling is highly unlikely.
3. Ease of Use
Tablets are easy for employees and customers to work with. When integrated with user-friendly POS systems, tablets can speed along sales for both parties. The payoffs include faster and more accurate sales, happier customers, and faster customers throughput: Retailers end up doing more business, while customers end up being more satisfied with the sales experience.
4. Cost-Effective Integration
Tablets work seamlessly with Wi-Fi Internet connections and printers. They also work with plug-in card readers like the Square and similar devices. In start-up instances, a Web-connected POS tablet with a Square card reader can put a new retailer into business very quickly.
Retail counter space is precious. This is especially true at POS, where impulse buying helps drive up profits. Consider: Would a retailer rather give up valuable counter space to a big old cash register, or liberate it for more POS display goods by using a tablet-based POS system? The answer is obvious: They would prefer the tablet, and the chance to display and sell more items at POS.
Tablets are lightweight, which means they are easy to hand to customers on the other side of the counter. But that’s just the beginning: Web-connected Tablet POS systems can be taken on the road; be it to pop-up stores, festivals, trade shows, or any place that a retailer might want to sell their wares. Suddenly, sales is no longer limited by the need to use a cash register and in-store POS system.
7. The Cool Factor
Retailers want to be seen as cutting-edge and cool. Tablet-based POS systems make them look this way, which impresses their customers and helps keep them coming back. In contrast, old-fashioned cash registers make a retailer look dated and out-of-touch.
The bottom line: All the stars are aligning in favor of tablet-based POS systems. This technology has everything going for it these days, which is why VARs need to focus on selling these systems to retailers large and small.
What other trends would you say are driving the tablet point of sale market?