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MSPs Can “Bridge” the Gap in IT Talent with Help from Ingram Micro and Cisco

December 08, 2017

Most MSPs agree, it’s hard to find good help these days. Gartner’s report, Service Providers are Waging War Against U.S. Talent Shortage with Unconventional Methods, states there will be 1.4 million job openings for computer specialists by 2020, but colleges and universities project there will be qualified graduates to fill only about one-third of those positions.

The growth of your MSP business could be hampered if you can’t find the right people to help you serve clients with growing networking needs related to mobility, the Internet of Things (IoT), and unified communications and collaboration (UCC).

Growing your team is more than just finding people with the right technical skills, however. Employees must also be able to efficiently find and implement the right solutions for your clients, maximize resources and have the people skills to work on site as well as with a collaborative team in your organization.

Many MSPs rely on posting “help wanted” ads on job sites to find applicants for open positions and hope the right people apply. This strategy is a gamble at getting the quality of talent you need for your business.

Bridge the Gap

Ingram Micro has partnered with Cisco and Erie Community College (ECC) in Buffalo, NY, to help our partners connect with a qualified pool of talent. The Cisco Talent Bridge connects service providers with students who are trained through the Cisco Networking Academy curriculum, including students at our training center at ECC.   

The students you will meet through the Talent Bridge have more than classroom and lab experience. Students in the program gain practical, real-world experience working with Cisco hardware, solving problems and implementing solutions.  The program provides MSPs with opportunities to interview certification-ready students with capabilities in:

  • Cisco Certified Entry Networking Technician (CCENT)
  • Cisco Certified Network Associate (CCNA)
  • CCNA Security
  • Cisco Certified Network Professional (CCNP)

The students enrolled in the Talent Bridge program also gain experience working in a corporate culture, working as a part of a team, maximizing resources, and thinking —and performing — under pressure. The candidates we help you connect with through the Talent Bridge are ready to work and can bring value to your organization from the first day on the job.

How It Works—and Works for You

If your MSP business has a consistent need for skilled employees, especially at entry level, speak to your Ingram Micro representative about registering in the Cisco Talent Bridge program.  Cisco and Ingram Micro will work with you to find a pool of candidates that meets your business’ needs.

Working with Ingram Micro to identify qualified candidates for open positions at your MSP can help your business grow, minimizing the chances of a bad hire that drains your resources, multiplies training costs, and has a greater chance of having to be replaced.   

Leverage the Talent Bridge to differentiate your business and gain a competitive edge with qualified new hires that can immediately help your business grow.