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Migrate customers from Spark Call to Webex Calling in three easy steps

July 19, 2021

Migrate customers from Spark Call to Webex Calling in three easy steps
Cisco recently announced the end-of-sale (EoS) and end-of-life (EoL) dates for the Cisco Webex Calling (formerly Spark Call). The EoS date was April 27, 2021, and the last day to renew or add to an existing subscription is April 27, 2023. Even if a customer renews now, they can only extend their subscription to April 30, 2024.
 
If you have customers who need to be updated to the new Webex Calling, this handy one-pager is for you. It outlines a simple, three-step process that includes:

 

  • The Spark-to-Webex Calling migration process
  • Details about creating a deal in CCW
  • Contacting the Cisco Calling help desk to go over the process, timing and expectations

 

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