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Unpacking the perks of SOC as a service with Lamon Gorman

September 29, 2022

Unpacking the perks of SOC as a service with Lamon Gorman
powered by Sounder

What are the benefits of outsourcing a security operations center (SOC), and what should you look for when choosing an SOC partner?
Elevating your business through an outsourced security operations center comes with a few relevant considerations to ensure successful adoption and improved business outcomes.
Shelby Skrhak speaks with Lamon Gorman, director—Service Provider Channel at Trend Micro, about:
  • Security operations center as a service
  • Key business outcomes from adopting SOC as a service
  • What to consider when evaluating SOC partners

Security operations center as a service

When we look at XDR we're talking about extended detection and response, but that’s not where it ends for managing service providers (MSPs).
We’re looking at the role security operations centers hold and what that means for your business.
An SOC is composed of three different components:
  • People
  • Processes
  • Technologies
 “Building out an SOC is pretty impractical for many MSPs,” Lamon explains, “A lot of the toolset and technologies required to build an SOC are expensive.”
Talent discovery and retention are also pain points. “Many partners are looking at SOC as a service as a way for them to elevate and scale their managed detection and response services,” Lamon points out.

Key business outcomes from adopting SOC as a service

Now that we know why outsourcing SOC is financially lucrative, we examine the results of adding one to your arsenal.
“There are many key benefits and business outcomes that MSPs can achieve by adopting SOC as a service,” Lamon shares.
One perk is staff augmentation—this allows MSPs to focus their existing IT resources and personnel on mission-critical initiatives while security experts handle the heavy lifting.
Cybersecurity operational efficiency, as a whole, increases under this partnership and allows for quicker response times to threats to client security. “Seconds and hours matter when it comes to security incidents,” Lamon explains.

What to consider when evaluating SOC partners

We know the reason and value of SOC, but what questions should you ask before partnering with a provider?
Before jumping into an outsourced SOC solution, determine if the service is:
  • A co-managed model—is there a shared responsibility between the MSP and the SOC provider to secure the client?
  • Multi-tenant—is this service taking the learnings from one of your clients and proactively threat hunting across your other clients?
  • Technologically compatible—what technologies does the service utilize, and are they included in the price?
  • Constantly researching—what is the provider's involvement in ongoing threat research?
 “What are the procurement terms of these types of services? Does that align with your MSP business model?” Lamon elaborates, “Is it monthly? Is it pay-as-you-go? Are there any commitments or upfront capital you may need to spend to procure high-value security services?”
By using these checkboxes to evaluate SOC as a service, you’ll be one step closer to elevating your business.
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