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Episode 43 | Technology is getting better—service should, too

March 06, 2020

Episode 43 | Technology is getting better—service should, too
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It’s amazing how quickly we absorb new technologies in our lives and move on from old ones. In the blink of an eye, flip phones transformed from cutting-edge gadgetry to the crude tools of Neanderthals. These days, we expect our tech to do a lot more.
 
So, shouldn’t we expect more from the services that go with it?
 
In this episode of B2B Tech Talk, host Keri Roberts talks with Peter Paldino, channel services marketing manager, Lenovo, and Michael Thompson, Lenovo market development executive, Ingram Micro.
 
They discuss:
  • Why users expect more from technology
  • Why service should complement the hardware
  • How a rewarding customer experience is better for everyone
For more information contact UCCinfo@ingrammicro.com
 
Follow us on Twitter @IngramTechSol #B2BTechTalk
 
Sponsored by D-Link and Ingram Micro Financial Solutions
 
Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.
 
Extended Show Notes