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Simplify with bundling: all about the collaboration model

Cisco Flex 3.0 means simpler EAs, more flexible Named User offers and more

November 02, 2020

Simplify with bundling: all about the collaboration model
 
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Accelerate, simplify and better together.
 
These are the 3 core pillars of the collaboration model for Cisco’s Flex 3.0.
 
In this episode of #B2BTechTalk, host Keri Roberts interviews Christopher Heinrich, Cisco Senior Technology Consultant at Ingram Micro, about everything Cisco Collaboration Flex 3.0.
 
You’ll hear about:

  • The perpetual model vs. the annuity model
  • 5 amazing updates to make things easier for partners
  • Even more Flex 3.0 learning opportunities

“It's really allowing organizations and customers to deploy their collaboration applications in what they see fit and how they see fit—and allows them to pay for them how they want to pay for them.” — Christopher Heinrich
 

The 5 newest features of Flex 3.0

On Sept. 23, 2020, Cisco launched Flex 3.0, which is a major update to the Cisco Collaboration Flex plan.
 
It’s centered around 3 core pillars: Accelerate, Simplify and Better Together.
 

1. Simpler enterprise agreements (EAs)

Cisco has simplified the enterprise agreement offer inside the new Flex 3.0 ideal solution.
 
Simplistically, an EA can be defined as any organization that has 250 or more knowledge workers that wants to use licenses for each of their users.
 
To simplify, Flex 3.0 has removed the tier-based licensing model.
 

2. Flex Named User model

The Named User model has always been around, but didn’t always meet every customer's requirements.
 
Now, however, Cisco’s introducing different licensing tiers with Flex 3.0.
 
In other words, companies can mix and match specific required licenses based on the types of workers they need to support.
 

3. Competitive pricing

A lot of existing collaboration customers are going to be shifting to this annuity model.
 
So, it's imperative the price is just right for them to make that switchover.
 
A prior Named User Webex Meeting Center user would have cost roughly $32 per user per month, but in Flex 3.0 it’s just $20.
 
Or a prior enterprise-level user of Webex Calling would have paid $20—now it’s $12.
 

4. Consistency for cloud, hosted and on-premises

It’s a big misconception that Flex has to be a cloud-only solution.
 
Cisco provides flexibility for customers to choose whichever Cisco collaboration applications they want to deploy and how they want to deploy them.
 
Many organizations leverage the hybrid design because more of us are working from home than we did 6 months ago.
 

5. Phasing out perpetual licensing

With the release of Flex 3.0, some perpetual licensing end of life (EOL) announcements came out.

  • Sept. 2020—BE 7000, Enterprise CUCM
  • January 2021—BE 6000 models (UCL and CUWL)
  • July 2021—Contact Center Express (UCCX) model

This just means that partners will want to lead with Flex 3.0 versus perpetual from a licensing perspective with these on-premise solutions.
 

Where is technology going within the next year?

Chris: The 2020 pandemic woke up a lot of organizations that needed to provide collaboration tools for their employees that had to work disparately. We’re all moving to the cloud.
 
To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk
 
Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.