Hi. Welcome to Ingram Micro.

Please choose your role, so we can direct you to what you’re looking for.

If you’d like to learn more about Ingram Micro global initiatives and operations, visit ingrammicro.com.

Revitalizing video conferences and addressing hybrid work challenges with James McGuire

July 13, 2022

Revitalizing video conferences and addressing hybrid work challenges with James McGuire
powered by Sounder

Video conferencing has come a long way. Even so, there’s continuous room for improvement across all video-based software as businesses transition into hybrid work environments.

New challenges arise, and with them, new solutions. What does that look like across hardware providers?

Shelby Skrhak speaks with James McGuire, NA Distribution CAM at Lenovo, about:

  • Addressing hybrid work challenges
  • How businesses are adapting to hybrid work
  • Ideal progress in conference tech solutions

Addressing hybrid work challenges

Lenovo isn’t only a hardware provider. They offer a complete package of software to accompany their equipment, built to create a comprehensive workspace.

They partner with popular video conferencing software—including Microsoft Teams, Zoom and Google Meet—for maximum impact.

“We offer integrated solutions, so they're all verified to work with each other. We go through the vetting process with our platform partners to make sure that all the Lenovo hardware works together.” James explains.

This approach helps ensure a smooth user experience and decreases the commonplace challenges of hybrid meetings—lagging, audio issues, webcam problems, etc. With a well-suited hardware setup and compatible software, you get one step closer to efficient meetings for all.

How businesses are adapting to hybrid work

As companies transition to hybrid schedules, there are risks of feeling like a fawn on a frozen lake as everyone gets back into an in-person routine.

“Collaboration is happening everywhere at this point, and video is becoming the expected standard. There's a much greater focus on workspaces.” James shares.

Organizations are aiming to equip office environments for improved experiences. With that comes the remote side, too. They must ensure remote employees have the correct webcams, software and PCs to be on the same page as in-person team members.

Standardizing workspaces from the home office to in-person accommodations takes effort and a consistent eye on new software and hardware developments. That’s where companies like Lenovo shine. 

Ideal progress in conference tech solutions

The main goal for hybrid collaboration is depth—equal opportunity for participation and quality of experience. Technology advances at the rate of necessity. Right now, that means leaps and bounds for video conferencing.

The nuance of body language, micro-expressions and all the details we don’t think about when in person are sometimes lost in videos, and with that aspect diminished, comes miscommunication and hesitations that may not normally be present.

“I'm hoping in the near future, there will be more cross-platform hardware.” James says, “I think more ‘one piece’ solutions are going to be something that is continually developed.” he continues.

A solution that includes microphones, cameras, speakers—everything that you need to have a conference—within one piece of hardware will bring a new level of ease to hybrid working, and Lenovo is at the forefront of those innovations.

To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk

 Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts or Stitcher. Or, tune in on our website.