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Presale technical solutions for partners

January 29, 2020

Presale technical solutions for partners
powered by Sounder

Adding value to our partners’ operations has always been a priority for Ingram Micro. That’s why we offer a service called Solution Design & Services, comprehensive support for solving business challenges.
In this episode of B2B Tech Talk, guest host Logan Lyles of Sweet Fish Media catches up with Ingram Micro’s senior manager of business operations and transformation, Jay Giron.
From the recording booth at Ingram Micro’s ONE event, Logan and Jay discuss:
  • Why partners would want to request assistance from Solution Design & Services
  • The value Solution Design & Services offers the end customer
  • How partners can expand their portfolio with the help of Solution Design & Services

Why use Solution Design & Services?

Jay emphasizes Solution Design & Services is still the same, reliable tech support Ingram Micro partners are used to. Previously known as Pre-Sales Technical Solutions, the Solution Design & Services team works with you to gain a better understanding of your customer’s goals.
SDS provides quotes for partners as well as recommendations and guidance to help you build an end-to-end solution for your customers.
“Our job is to help support our customers with technology builds for solutions they don’t quite understand.” — Jay Giron

Value for the end customer

Jay explains that the team at Solution Design & Services boasts 2,400 collective certifications in order to help partners and their customers. The certifications help partners expand upon their offerings, ultimately benefitting the end customer.
Without the Solution Design & Services team, many end customers would lack the comprehensive networking solutions they need to do business every day.
Solution Design & Services shares its knowledge and expertise to the benefit of partners and their customers.
Find more information on Solution Design & Services here