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How Honeywell and Ingram Micro are reducing the impact of supply chain challenges

January 13, 2022

How Honeywell and Ingram Micro are reducing the impact of supply chain challenges
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Supply chain challenges are expected to persist for the foreseeable future. In the meantime, how are Honeywell and Ingram Micro working together to minimize the impact and create selling opportunities for partners?
Shelby Skrhak speaks with Jeff Yelton, vice president of technology solutions and specialty technologies at Ingram Micro, and Andrew D’Amelio, vice president and general manager, U.S. and Canada, at Honeywell, about:
  • How the supply chain is causing headaches for partners
  • How Ingram Micro and Honeywell are reducing impacts
  • Advice for dealing with shipping delays
  • Opportunities that exist within the channel

Supply chain challenges

At first glance, it seemed like the problem could be chalked up to out-of-sync shipping containers. However, as time has progressed, it’s become evident that the supply chain challenge is much more complex.
“It starts all the way at the highest level where we’re having component shortages,” Jeff says.
In addition to component shortages, changes in consumer buying behavior have also impacted the supply chain. Due to more online shopping, Asia is shipping more products to the U.S., which results in lower shipping and container capacity for everything else.
Then, there’s the shortage of labor at the ports to unload shipments and at trucking companies to deliver them to warehouses.

Reducing impacts

Ingram Micro and Honeywell have been working tirelessly to find ways to reduce the impact of supply chain disruptions.

Ingram Micro

  • Consolidating shipments from Asia
  • Getting control of containers earlier in the supply chain
  • Using their own trucks to ship products between warehouses


  • Placing long-term buys with vendors
  • Leveraging senior leadership to get parts from factories
  • Identifying second-source components
  • Undertaking reengineering efforts
  • Working on SKU substitutions
  • Paying premiums on shipping so that customers don’t have to wait

Advice for dealing with delays

“For me, it’s all around communication,” Andrew says.
In the past, lead times could be shorter, but nowadays, Andrew is telling his team that if they don’t know what customers will want 9-12 months out, they’re already lagging behind.
“We have to shift our way of thinking,” he says. “Try and get as intimate as you can with the end user, with the partner, freely share communication, and that’s how you can be better.”

But there are also opportunities …

Andrew is quick to point out that with crisis comes opportunity.
“It’s not as though every configuration of every type of offering is unavailable,” he says. “There is still product out there.”
He recommends:
  • Really digging in to understand the use case and potential substitutions
  • Adopting more software applications since they don’t really have a lead time
According to Andrew, it comes down to “really understanding how the end user works and what the workflows are so that you can provide suggestions on how to optimize those workflows and really gear it around what’s available today in the supply chain.”
For more information, contact theIngram Micro Honeywell team or visit Honeywell’s distribution center information page.
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